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  June 19, 2009 Eligibility Extension Information and Instructions  
   
     
  May 8, 2009 Eligibility Extension Information and Instructions  
   
     
  April 10, 2009 Eligibility Extension Information and Instructions  
   
     
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  March 17, 2009 Eligibility Extension Information and Instructions  
   
     
  March 12, 2009 Hurricane Ike Eligibility Extension Information and Instructions  
   
     
  February 28, 2009 Hurricane Gustav Eligibility Extension Information and Instructions  
   
     
  February 28, 2009 Hurricane Ike Eligibility Extension Information and Instructions  
   
     
  February 13, 2009 Hurricane Ike Eligibility Extension Information and Instructions  
   
     
  January 30, 2009 Hurricane Ike Eligibility Extension Information and Instructions  
   
     
  January 16, 2009 Hurricane Ike Eligibility Extension Information and Instructions  
   
     
  January 2, 2009 Hurricane Ike Eligibility Extension Information and Instructions  
   
     
  December 12, 2008 Hurricane Ike Eligibility Extension Information and Instructions  
   
     
  November 28, 2008 Hurricane Ike Eligibility Extension Information and Instructions  
     
  For those extended on November 11th, please have them complete the form below:  
   
  For those extended on November 12th, please give them the form below:  
   
     
  November 12, 2008 Hurricane Ike Eligibility Extension Information and Instructions  
     
   
     
  October 28, 2008 Hurricane Ike Eligibility Extension Information and Instructions  
     
   
     
 
 
     
  Program Information  (Download Program Information as PDF)  
     
 

Program Documents

Overview
The Emergency Lodging Assistance program provides lodging reimbursement for pre-qualified individuals from designated disaster areas. The Federal Emergency Management Agency created the ELA program to provide temporary shelter as a result of a Federal disaster declaration. As administrator for this FEMA-funded preparedness initiative, CLC provides rules-based payments for all qualified applicants at participating hotels.

Program Activation
FEMA determines all ELA program activations. Upon notice from FEMA, CLC communicates ELA program activation information to hotels through a variety of delivery methods (fax, mail, internet alerts.) CLC encourages hotels to visit the ELA website on a frequent basis to stay informed on activation alerts, comprehensive program news and updates.

Guest Processing
Individuals seeking assistance must contact FEMA to qualify for the ELA program. Only qualified individuals are eligible for lodging assistance under the terms of the ELA program. Hotels process all FEMA-qualified individuals seeking shelter through the ELA website.

Important Notes:

  • All qualified guests must sign an Emergency Lodging Assistance-Terms and Conditions form
  • All qualified guests must provide a valid government-issued ID at check-in
  • Instruct guests to contact FEMA for assistance with all ELA-related issues
  • Each qualified guest is assigned an authorized start and end date. Qualified guests are only eligible for lodging assistance during their assigned authorization period
  • Lodging costs incurred outside of the assigned period or exceeding the per-diem based maximum nightly room rate, are the sole responsibility of the guest
  • At the discretion FEMA, lodging assistance can be extended on a case-by-case basis
  
     
     
     

 
HOTEL SUPPORT LINE: 1-866-545-9865 for assistance. (8am - 5pm CT Mon-Fri)
FRAUD HOTLINE: 1-866-362-0742
E-Mail: femahousing@corplodging.com
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