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appreciate you making your hotel available to applicants. This website
will help hotels housing
applicants displaced by a disaster
obtain payment from (CLC) Corporate Lodging Consultants on behalf
of (FEMA) Federal Emergency Management Agency. This site and the hotel
payment process are administrated by (CLC) Corporate Lodging Consultants,
one of the largest purchasers of hotel rooms for business in the
United States.
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DISPLACED GUESTS NEEDING ASSISTANCE: |
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1-800-621-3362
www.disasterassistance.gov
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HOTEL REPRESENTATIVE: |
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1-866-545-9865 for assistance. |
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Welcome!
This website is for hotel use only. ELA agents cannot assist guests looking for lodging.
Corporate Lodging Consultants values your support of the Emergency Lodging
Assistance Program. Funded by the Federal Emergency Management Agency,
the ELA program provides prompt lodging payments for short term stays.
This program is administered by Corporate Lodging Consultants, a federal
government contractor and the largest outsourced lodging services provider
in North America.
This website is your complete resource for the ELA program.
CLC's comprehensive ELA web support provides:
- An intuitive user-interface
- Real-time guest authorizations
- Detailed guest & billing summaries
- The latest in ELA program news
- Informative FAQs & instructional materials
For additional ELA information, please choose the appropriate link below:
* Find out more about the Emergency Lodging
Assistance program (Program Information)
* Begin registering your property and
guests
(Create an Account/Enroll)
* Download forms, agreements, instructional materials and other documents related to the ELA Program (Documents)
* Find out more about CLC (CLC
Home)
If you are a hotel currently housing displaced guests
and have further questions about the FEMA Emergency Lodging Assistance
Program, please review our Frequently
Asked Questions. Here, you
will find answers to commonly asked questions including general program information,
enrollment, evacuee qualification, billing and more.
You may also contact CLC's ELA support center
via e-mail at femahousing@corplodging.com. Or, call (866) 545-9865.
If you are a hotel and need to contact FEMA
regarding guests, please e-mail FEMA at Landlord-Lease-Info@dhs.gov.
Thank you for
participating in the Emergency Lodging Assistance Program. |
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| Look for the help Icon throughout
the site for information about how to use the tools found here. |
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DR 4828 and DR 4834 - FLORIDA - Geofence Shrinkage
February 27, 2025
The state of Florida has reduced the field of participation for DR 4828 (Florida’s assistance for Hurricane Helene) & DR 4834 (Florida’s assistance for Hurricane Milton). On March 11th, 2025, the lodging provider participation for these two disasters will be restricted to Floridian counties below: Alachua, Baker, Bay, Bradford, Brevard, Charlotte, Citrus, Clay, Collier, Columbia, DeSoto, Dixie, Duval, Flagler, Franklin, Gilchrist, Glades, Gulf, Hamilton, Hardee, Hendry, Hernando, Highlands, Hillsborough, Indian River, Jefferson, Lafayette, Lake, Lee, Leon, Levy, Madison, Manatee, Marion, Martin, Okeechobee, Orange, Osceola, Palm Beach, Pasco, Pinellas, Polk, Putnam, St. Johns, St. Lucie, Sarasota, Seminole, Sumter, Suwannee, Taylor, Union, Volusia and Wakulla. If you are housing survivors outside of Floridian counties mentioned above, please let them know they need to check out and relocate to one of the counties listed above by March 11th, 2025. If survivors have questions, please have them log on to www.disasterassistance.gov or call 1-800-621-3362. Thank you for participating in the Emergency Lodging Assistance Program.
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DR 4829 - SOUTH CAROLINA - Geofence Shrinkage
February 27, 2025
The state of South Carolina has reduced the field of participation for DR 4829 (South Carolina’s assistance for Hurricane Milton). On March 1st, 2025, the lodging provider participation for the disaster will be restricted to South Carolina counties below: Abbeville, Aiken, Allendale, Anderson, Bamberg, Barnwell, Cherokee, Chester, Edgefield, Greenville, Greenwood, Hampton, Jasper, Laurens, Lexington, McCormick, Newberry, Oconee, Orangeburg, Pickens, Richland, Saluda, Spartanburg, Union and York. If you are housing survivors outside of South Carolina counties mentioned above, please let them know they need to check out and relocate to one of the counties listed above by March 1st, 2025. If survivors have questions, please have them log on to www.disasterassistance.gov or call 1-800-621-3362. Thank you for participating in the Emergency Lodging Assistance Program.
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DR 4856 California Activation
January 15, 2025
The Federal Emergency Management Agency (FEMA) has activated the following areas for assistance with DR 4856 California: California counties of Los Angeles, Kern, San Bernardino, Orange and Ventura. ELA-verified lodging providers within those areas may accept qualified survivors. For further assistance, please call 1-866-545-9865.
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